Last updated: July 2026
Refund Policy
Information about subscription cancellations, billing assistance and refund requests for Ranjero.
Scope
This Refund Policy applies to paid Ranjero subscriptions and purchases processed through Paddle.
Paddle acts as Merchant of Record and handles payment processing, taxes, receipts, billing support and eligible refunds.
Cancellation
Subscriptions may be cancelled before the next renewal date. Cancellation prevents future renewals.
Access to paid features normally continues until the end of the paid period unless otherwise stated or required by law.
Refund requests
Eligibility depends on applicable law, Paddle buyer policies, the circumstances of the transaction and any additional rights expressly offered.
Support: support@ranjero.ch
No blanket promise
This Policy does not promise a blanket 14-day refund. Mandatory consumer rights remain unaffected.
This information is provided for transparency. Mandatory statutory rights remain unaffected.